As promised! The last “Rules of the Road for Clients”! What I’ve learned over the years is that there is enormous value in retaining team members and clients. Life is one long lesson, eh! It’s my belief that North Star HQ is the joint effort of the best crew in the...
“Rules of the Road for Clients” part 2! I used to find myself pushing myself and the team so hard to deliver the absolute best. I ended up putting in too much time for the budget. It left me worn out, and the team burnt out. This left me hiring and training new team...
Let’s talk about non-negotiables for working with teams. Here’s my epic fail alert. 🤦 I really wanted to give my clients the world on a plate! In fact, for a long time, I had no client boundaries. I’d reply to emails when I should be sleeping. I’d go through...
Entrepreneur overwhelm is real and it’s OK. Here’s something you most definitely DON’T NEED in business. You don’t need to have all your stuff together, every day. From the outside, it looks like most business owners are polished, poised, and...
Energy that is harsh and jarring gathers in your work area through your thoughts, what’s on your screen, what’s in your emails, and even the energy of the phone calls that come in. I’ve been there. Drinking my coffee, focused, creative, and ready for the day. I...
“I say who. I say when.” That’s what Julia Roberts’ character says in a scene where she’s setting a boundary. When it comes to setting client boundaries, I’d only make one edit. “I say who. I say how much.” You know when ALL the things go wrong and you suddenly go...
